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These General Terms and Conditions govern your access to and use of the Wj3 platform (the “Website”) and the services provided therein. By registering for an account or by using any part of the Website, you acknowledge that you have read, understood and agree to these Terms together with the Privacy Policy and any applicable game rules, bonus terms and promotions terms. If you do not accept these Terms in full, you must not register or use the Website.
In these Terms, the terms “the Company”, “we”, “our” and “us” refer to Wj3 and/or its licensed service providers acting on its behalf. The term “User” or “you” refers to any person who accesses or uses the Website or opens an account. Where applicable, references to the Company’s agents, contractors or third party service providers may be made for the purposes of delivering the Website’s services.
We may amend, modify, update or replace these Terms from time to time for legal, regulatory, commercial or customer service reasons. The most current version will be published on the Website and comes into effect upon publication. Your continued use of the Website after such publication constitutes acceptance of the revised Terms. If any change is unacceptable to you, you may close your account in accordance with Section 13 (Termination) below.
4.1 Age and Eligibility: You must be of legal age to participate in the activities offered on the Website and not prohibited by applicable law. The Company may request verification of age at any time and may suspend or close an account that cannot be verified or if the user is legally disqualified from accessing the services.
4.2 Legality and Compliance: You acknowledge that the use of the Website is subject to the laws of your jurisdiction and that it is your responsibility to determine whether gambling or online gaming is legal where you reside. The Company makes no assurances regarding the legality of the Services in any jurisdiction.
4.3 Prohibited Jurisdictions and Restrictions: The Company may restrict access or prohibit use of the Website by residents of certain jurisdictions. If your access is restricted or your country of residence changes, you must cease use or close your account in accordance with these Terms.
5.1 Account Setup: To open an account, you must provide accurate information, including contact details and parameters required for registration. You must create a secure password and safeguard your account credentials.
5.2 Identity Verification: The Company reserves the right to request satisfactory documentation to verify identity and age. Failure to provide required documents may lead to account suspension or closure.
5.3 Accuracy of Information: You must keep all registration information current and accurate. Material inaccuracies may result in restrictions, account limitations or voiding of transactions.
5.4 Support: If you have questions during registration, contact the Support Team using the designated channels provided on the Website.
5.5 Single Account and Duplicate Accounts: Only one account per person is permitted. Duplicate accounts may be closed, and funds in such accounts may be transferred or canceled in accordance with internal risk checks. Where appropriate, evidence of fraud will trigger account blocking and refund of funds in accordance with these Terms.
5.6 Self-Exclusion and Timeouts: Users may request self-exclusion for a defined period or indefinitely. Upon expiry of a fixed exclusion, access may be restored after a cooling-off period as set by the Company. Indefinite self-exclusion and permanent blocking are subject to internal review and compliance with responsible gaming policies.
5.7 Account Currency and Changes: You may request a change of the account currency by contacting Support. Such requests are subject to the Company’s procedures and may be declined where incompatible with payment methods or regulatory requirements.
5.8 Politically Exposed Persons (PEPs): PEPs are required to disclose their status on registration. Additional verification may be conducted in accordance with internal risk controls.
6.1 Representations: By using the Services, you represent that you are not underage, you are the rightful owner of funds in your account, and you understand that gambling involves risk and that losses are not recoverable from the Company.
6.2 Checks and Third-Party Verifications: You authorize the Company to undertake identity and payment verifications (including checks required by regulatory bodies). The Company may perform video verification or require additional documentation.
6.3 Access and Withdrawal Restrictions: During verification, withdrawals may be restricted or temporarily blocked until verification is completed.
6.4 False Information or Ownership Misrepresentation: If false information is provided or the account is found to be controlled by a person other than the registered user, the Company may immediately suspend or close the account and refund deposits, less any amounts already withdrawn. In cases of account transfers to third parties, the Company will close the account and refund funds.
6.5 Age Verification Outcomes: If the user cannot be verified as meeting the Allowed Age, the Company may suspend the account and restrict activities until verification is completed or the account is closed in accordance with applicable laws.
7.1 Methods: The Company supports a range of payment methods as approved from time to time. Each method is subject to the terms and conditions of the payment provider and any applicable regulatory requirements.
7.2 Processing Times: Deposits are processed promptly. Withdrawals are subject to processing times published by the Company and may vary by payment method and regulatory checks. Some methods may take longer to settle to your account or bank.
7.3 Minimums, Maximums and Fees: The Company may set minimum and maximum deposit and withdrawal thresholds and may apply processing or service fees as permitted by law and payment providers. Details will be communicated to you and may be updated periodically.
7.4 Currency: Deposits and withdrawals can be conducted in supported currencies. Currency conversion, if required, will be performed at the rate determined by the Company or its payment processors at the time of the transaction.
8.1 Promotions: Any promotional offers, including sign-up bonuses or reload bonuses, are subject to separate terms and conditions published by the Company. Eligibility, wagering requirements, expiration periods and caps apply as stated in the associated Promotion Terms.
8.2 Wagering and Use of Bonuses: Bonuses may be subject to wagering requirements and game category restrictions. Wagering contributions, bet sizing rules, and any bonus expiration are outlined in the relevant terms. The Company reserves the right to modify, suspend or terminate bonuses at its discretion in compliance with applicable laws.
8.3 Forfeiture and Reclaims: If the terms of a bonus are breached, or if an account becomes dormant or inactive in a manner that violates the terms, the Company may confiscate bonus funds or winnings derived therefrom in full or in part.
9.1 Responsible Gaming: The Company promotes responsible gaming and provides tools to help manage play, including deposit, loss and session limits, time-based restrictions and self‑exclusion options in accordance with applicable regulations.
9.2 Limits and Cooling-off: Users may set configurable limits on deposits, losses, wagers and session duration. Requests to adjust or remove limits may be subject to processing time and verification checks.
9.3 Help and Refusal: If you believe you have a gambling problem, you may contact the Support Team to discuss options, including voluntary cessation or longer-term exclusion, subject to policy and verification requirements.
The Company processes personal data in accordance with its Privacy Policy. By using the Website, you consent to the collection, storage and processing of your personal data and agree to electronic communications for account management, security, marketing (where applicable) and service updates.
All content on the Website, including software, logos, graphics, text, and game content, is owned by the Company or licensed to the Company. You are granted a limited, non-exclusive, non-transferable license to use the Website for personal, non-commercial entertainment purposes. You may not copy, reproduce, modify, or distribute any content without express written permission.
To the extent permitted by law, the Company provides the Services on an "as is" and "as available" basis. We do not warrant uninterrupted or error-free operation. The User agrees to indemnify and hold harmless the Company, its affiliates and employees from any claims arising from breach of these Terms, misuse of the Services, or violation of applicable laws.
The Company may suspend, restrict or terminate your access to the Website at any time for breach of these Terms, fraudulent behavior, violation of applicable laws, or for security reasons. Upon termination, all rights granted to you under these Terms cease and you must stop using the Services. Any funds in your account at termination will be handled in accordance with applicable laws and internal policies, including refunds where required.
These Terms are governed by the laws of the jurisdiction in which the Company is licensed and operates. Any disputes arising out of or in connection with these Terms or the use of the Website shall be resolved in the competent courts of that jurisdiction, subject to mandatory consumer protection mechanisms where applicable.
Any notices or communications required under these Terms will be provided electronically through the Website or sent to the contact details you provide. Such communications are deemed effective on transmission or when posted as applicable.
16.1 Entire Agreement: These Terms, together with the Privacy Policy and any applicable Promotion Terms, constitute the entire agreement between you and the Company. 16.2 Severability: If any provision is held invalid, the remaining provisions shall remain in effect. 16.3 Waiver: Failure to exercise any right does not constitute a waiver. 16.4 Assignment: You may not assign your rights under these Terms without the Company’s prior written consent. The Company may assign its rights without your consent where permitted by law. 16.5 Force Majeure: Neither party shall be liable for delays or failures caused by events beyond reasonable control.
If you have questions about these Terms, contact the Support Team at [email protected]. The Company will respond in accordance with its standard customer service procedures and applicable laws.